Managing profitable relation relationship.
Two Folds of Marketing:
- Attach new customer by promising superior value
- Keep and growing current customer by delivering satisfaction.
At home, at school, where you work, and where you play, you see marketing is almost everything you do. Yet there is much more to marketing than meets the consumer's casual eye. Behind it all is a massive network of people and activities computing for your attention and purchase.
Marketing Defined
Today,marketing must be understood not in the old sense of making a
sale-"telling and selling"
sale-"telling and selling"
but in the new sense of satisfying customer needs.
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